Studio King Room with Sofa Bed
Sleeps 3 · 38 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
★★★★ Kattengat 1, Amsterdam, NL
8 guest rating· 1592 reviews
Central Location and Modern Amenities
Renaissance Amsterdam Hotel offers a prime location near Amsterdam Central Train Station and Dam Square, making it a convenient choice for travelers. The hotel features a 24-hour fitness center and stylish rooms equipped with flat-screen TVs for guests to unwind after a day of exploring.
Convenient Access to City Attractions
Guests at the Renaissance can easily navigate the city with most attractions, shops, and eateries within walking distance. Additionally, the hotel is just a short 2-minute walk to the nearest tram stop, providing easy access to further destinations in Amsterdam.
Dutch Hospitality at Koepelcafé
Indulge in authentic Dutch cuisine and beverages at Koepelcafé, where guests can enjoy a variety of drinks, snacks, and meals throughout the day. Immerse yourself in local flavors without leaving the comfort of the hotel.
Experience the best of Amsterdam at Renaissance Amsterdam Hotel. Book your stay now for a memorable and convenient travel experience.
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Sleeps 3 · 38 m² · Extra-large double bed (Super-king size), Sofa bed
Sleeps 2 · Extra-large double bed (Super-king size)
Sleeps 2 · Extra-large double bed (Super-king size), Sofa bed
Sleeps 2
Sleeps 3 · 56 m² · Extra-large double bed (Super-king size), Sofa bed
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Sleeps 2 · 2× Double bed
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Kattengat 1, Amsterdam, NL
Agréable séjour à Amsterdam. L hôtel est très bien situé. Le personnel est au petit soin
9.0L emplacement de l hôtel
Nice Hotel, Terrible Service and Unresolved Payment Issues
2.0Nice Hotel
− The hotel itself is nice, but unfortunately the staff and customer service were absolutely terrible. I informed the hotel in advance that I would arrive around 10 PM. I even emailed and called beforehand to arrange full payment for my two-night stay. Despite this, when I arrived, the receptionist told me I had no reservation. After almost 30 minutes of searching, he finally found it but then told me I had booked a room with two separate beds, even though I had clearly reserved a king-size bed. Only after I insisted did he acknowledge that I was right. Then, when I asked about breakfast, he told me it wasn't included. Once again, I had to show my reservation proving that breakfast was already paid for. To make matters worse, I was given a room at the very end of the floor, requiring two different elevators to reach it, despite the hotel not being fully booked and other rooms being available. But the worst part was the payment situation. My total stay cost €825, yet I discovered that approximately €1,800 had been blocked on my bank account. I immediately questioned this, and the receptionist assured me he would correct it. Instead, he unlocked some and around €1,600 remained blocked. Before checking out, I raised the issue again with another staff member, who couldn't explain what had happened and had to call a manager. I was in a hurry to catch my flight, and they assured me the extra amount would be released within 2–3 days. It has now been over a week, and my money is STILL blocked. I have also contacted the hotel about this and received absolutely no response. It is completely unacceptable for a hotel to block almost double the cost of a reservation, provide incorrect information repeatedly, and then ignore the guest when they try to resolve the issue. The hotel may look nice, but the lack of professionalism, communication and basic customer service completely ruined my experience. I should not have to chase a hotel to get access to my own money.
This hotel was very disappointing for the amount they charge to stay there.
5.0The staff were nice enough
− The meals were not good and the service was slow. The hotel was confusing to find your way around. We had a ridiculously long walk from the room to the elevator. We met a man who was there for 3 days and still had a difficult time finding his way around the hotel
Guest review
10.0Ótima localização, conseguimos fz tudo a pé Perto do trem, metrô e tram
Guest review
10.0Clean and good service
− Everything is good
Ótima
9.0Localização, quartos bem decorados.
− O café da manhã é meio tumultuado. Achei o restaurante pequeno para a quantidade de pessoas.
A deposit may be required at the property.