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Queensway Hotel, Sure Hotel Collection by Best Western

★★★ 147-149 Sussex Gardens, London, GB

7.2 guest rating· 4255 reviews

About this hotel

Convenient Location

Located in the heart of Paddington, Queensway Hotel, Sure Hotel Collection by Best Western is just a stone's throw away from Paddington Railway Station, offering easy access to explore the city.

Comfortable Rooms

The hotel boasts spacious rooms with modern decor, work desks, personal safes, and complimentary Wi-Fi, providing a comfortable and relaxing stay for guests.

Delicious Breakfast

Start your day right with a generous continental breakfast buffet served in the bright dining room, offering a variety of options including fresh coffee, cereals, and fruit juices.

Experience the perfect blend of convenience, comfort, and great hospitality at Queensway Hotel. Book your stay now for an unforgettable experience.

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Rooms & rates

Standard Twin Room - Non-Smoking

Sleeps 2 · 14 m² · 2× Twin bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • Cots

Standard Room with One Double Bed and One Single Bed - Non-Smoking

Sleeps 3 · 18 m² · Twin bed, Double bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • Cots

Standard Room with Three Single Beds - Non-Smoking

Sleeps 3 · 21 m² · 3× Twin bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • Cots

Cozy Single Room - Non-Smoking

Sleeps 1 · Twin bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer

Executive King Room with Sofa Bed - Non-Smoking

Sleeps 4 · 45 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer

Standard Single Room - Non-Smoking

Sleeps 1 · 9 m² · Twin bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer

Standard Double Room - Non-Smoking

Sleeps 2 · 12 m² · Double bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • Cots

Standard Single Loft Room

Sleeps 1 · 9 m² · Twin bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer

Standard Twin Loft Room

Sleeps 2 · 14 m² · 2× Twin bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer

Standard Triple Loft Room

Sleeps 3 · 18 m² · Twin bed, Double bed

  • Desk
  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer

Amenities

  • Free WiFi
  • Screens / Barriers between staff and guests for safety
  • 24-hour front desk
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
Show all 37 amenities
  • Express check-in/check-out
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lockers
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Location

What guests say7.24255 reviews

+ Friendly staff+ Great location+ Plentiful breakfastSmall roomsCleanliness issuesAmenities lacking
Cleanliness6.5
Service8.1
Location8.6
Room Quality6.5
Amenities6.0
Value for Money7.0

Guest review

7.0

You have to ask staff to refill breakfast buffet

Pavol · SK · 2026-09-12

Would stay again

8.0

Great location, short walk to Paddington Tube, room was clean, area was lovely

Room was very warm but a fan was provided. Shower a little on the small side.

Joanne · GB · 2026-09-11

Bra läge men inte bra standard på rummen.

2.0

Badrummet var inte fräscht. Fönster i badrummet var möjligt och ruttet pga att duschen var precis i fönstret. Rummet var inte ordentligt städat. Det gick inte att få kallvatten i badrummet. Stopp i handfatet. Hårda sängar.

Hårda sängar. Dåligt städat rum.

Emilia · SE · 2026-09-11

Guest review

7.0

Fijne ligging en een goed bed

Kleine kamer, verouderde badkamer

Jolanda · NL · 2026-09-11

Queensway review

7.0

Location to both tube stations a walkable 10-15 walk

The room was on the small side for two adults. If we had suitcases there was nowhere to put them but we only had rucksacks

Rowe · GB · 2026-09-10

Good to know

Please note that there are only 2 parking spaces, available on a first come, first served basis.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that rooms on the 4th floor, do not have elevator access. If you have limited mobility, please let us know in advance so we can allocate your room accordingly to try and meet your needs.

Please note bathrooms are limited in size as the hotel is a converted victorian building.

Please note Breakfast is continental only and served between 7.30 and 9.30 am daily. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.