Suite
Sleeps 2 · 42 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Hotel Urban, a Small Luxury Hotel of the World
★★★★★ Carrera San Jerónimo, 34, Madrid, ES
9.1 guest rating· 1284 reviews
About this hotel
Artistic Experience from Papua New Guinea
Immerse yourself in a unique cultural journey at Hotel Urban, where a permanent art display from Papua New Guinea awaits you. The beautiful design and special lighting throughout the hotel and rooms create a truly artistic ambiance.
Culinary Delights and Rooftop Bars
Indulge in a gastronomic experience at CEBO, the hotel's Michelin-starred restaurant led by renowned chefs. After dining, head to the rooftop terrace for signature cocktails at La terraza del Urban or enjoy barista-made drinks at Cocktail Bar Glass by Sips.
Luxurious Amenities and Prime Location
Relax by the small rooftop swimming pool, work out at the gym, and enjoy the convenience of free wired internet and Chromecast-equipped TVs in all soundproofed rooms. With attractions like the Thyssen-Bornemisza Gallery and Puerta del Sol just steps away, Hotel Urban offers both luxury and convenience for your stay in Madrid.
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Rooms & rates
Junior Suite
Sleeps 2 · 32 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Duplex Suite
Sleeps 2 · 53 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Duplex
Sleeps 2 · 32 m² · Queen Bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Suite, 1 Double Bed
Sleeps 2 · 40 m² · Double bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Superior Double Room Single Use
Sleeps 1 · 25 m² · Queen Bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Loft
Sleeps 2 · 53 m² · King bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Business Duplex
Sleeps 1 · 32 m² · Queen Bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Superior Deluxe Double or Twin Room
Sleeps 2 · 32 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Business Suite, 1 Double Bed
Sleeps 1 · 40 m² · Double bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Amenities
- Free WiFi
- Outdoor pool
- Outdoor pool - seasonal
- Plunge pool
- Pool bar
- Pool with view
- Rooftop pool
- Swimming pool
- Fitness facilities
- Private parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
Show all 72 amenities
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Access to health care professionals
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Electric vehicle charging station
- Face masks for guests available
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Solarium
- Soundproof rooms
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
- Thermometers for guests provided by property
- Wine/champagne
Location
Carrera San Jerónimo, 34, Madrid, ES
What guests say9.11284 reviews
+ Excellent, friendly and helpful staff+ Prime central location within walking distance of major sights+ Outstanding breakfast and well-stocked buffet+ Rooftop bar highly praised and well presented− Rooms often small, dark or courtyard-facing with privacy concerns− Very firm mattresses and uncomfortable bedding for some guests− Noise issues (rooftop bar above rooms, slamming doors, noisy elevator)
Cleanliness9.6
Service9.8
Location9.7
Room Quality7.3
Amenities9.0
Value for Money8.5
Todo bien salvo por el servicio de limpieza y habitación. Pésimo servicio.
7.0La ubicación y las instalaciones.
− Me pareció pésimo el servicio de habitación y limpieza. En cinco noches que pagamos nos pusieron amenities una sola vez. Se supone que es un hotel de cinco estrellas. El aseo de la habitación malo. Dejaron la basura sin recoger. Tampoco nos colocaron las dos botellas de agua a diario.
Guest review
9.0j'ai bien que l'on prend en charge votre voiture à l'arrivée, la piscine sur le toi petite mais très agréable, le bar du rooftop, l'exposition, l'architecture du lieux.
− J'ai été déçu, par la salle de sport un peu petite et moyennement équipé. Le restaurant étant fermé au mois d'aout nous n'avons pas pu en profité, cela à du avoir des conséquences sur les petit déjeuner.
Excelente
10.0La amabilidad
− Todo me guato
Guest review
10.0Tudo
− Nada
Flott hotell med bra beliggenhet og veldig hyggelig personale. Reint og fint og flott hotell.
9.0Veldig hyggelig personale. Hjalp med restaurant bookinger og guidet meg i rett retning til serverdigheter.
Guest review
10.0La amabilidad
− Todo me gusto
Good to know
When booking more than 5 rooms, different policies and additional supplements may apply.
If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking.
The pool is seasonal and only open for the months of June-July-August.
For bookings with a non-refundable or pre-paid rate, the accommodation may require payment to be made before arrival via a secure online payment platform.
Should pre-payment be required, the guest will receive the relevant instructions via the communication channels associated with their booking. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.