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Citymax Hotel Al Barsha at the Mall

★★★ Behind Mall of Emirates, Al Barsha First, Dubai, Dubai, AE

8.6 guest rating· 204 reviews

About this hotel

Luxurious Amenities

Indulge in a host of amenities at Citymax Hotel Al Barsha at the Mall including a health club, complimentary Wi-Fi, and 24-hour room service. Satisfy your cravings at the City Cafe or grab a quick bite at the coffee shop. Relax with a drink at the bar/lounge after a long day.

Convenient Location

Situated in Al Barsha, our hotel is just a short walk from the famous Mall of the Emirates and Ski Dubai, offering you endless shopping and entertainment options nearby.

Traveler's Delight

With a roundtrip airport shuttle, free parking, and proximity to major landmarks like Burj Al Arab and Dubai Miracle Garden, Citymax Hotel Al Barsha at the Mall ensures a seamless and enjoyable stay for all guests.

Experience luxury and convenience - book your stay now at Citymax Hotel Al Barsha at the Mall.

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Rooms & rates

Twin Room with 20% off F&B

Sleeps 2 · 20 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Double Room with 20% off F&B

Sleeps 2 · 20 m² · Queen Bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Family Double Room

Sleeps 3 · 20 m² · Queen Bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Amenities

  • Free WiFi
  • Billiards or pool table
  • Pool umbrellas
  • Fitness facilities
  • Wheelchair-accessible fitness center
  • Covered parking
  • Free self parking
  • Secured parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Breakfast available (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Thin carpet in public areas
  • 24-hour front desk
Show all 33 amenities
  • Safe-deposit box at front desk
  • Accessible airport shuttle
  • No accessible airport shuttle
  • Accessible shuttle
  • Airport transportation - pickup (surcharge)
  • Area rugs in public areas
  • ATM/banking
  • Banquet hall
  • Designated smoking area
  • Elevator
  • Gift shops or newsstand
  • Handrails in stairways
  • Health club
  • Luggage storage
  • No accessible shuttle
  • Shopping on site
  • Tile flooring in public areas
  • Tours/ticket assistance
  • Wheelchair-accessible public washroom

Location

© OpenStreetMap contributors

Behind Mall of Emirates, Al Barsha First, Dubai, Dubai, AE

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.6204 reviews

+ Friendly staff+ Great location+ Good value for moneyCleaning issuesInconsistent room amenities
Cleanliness7.9
Service9.3
Location9.4
Room Quality8.8
Amenities8.3
Value for Money8.3

Dubai City Max Al Bashar 2026

10.0

The location is very convenient, the hotel is clean, the staff and reception are friendly and helpful, the food is fresh, and cleaning is thorough and daily. The shuttle to the sea is absolutely fantastic!

IrishkaVi · KOLOMNA, MOSCOW OBLAST, CENTRAL RUSSIA · 2026-08-25

Amazing stay

10.0

Very nice Hotel ,, Definitely I will recommend family and friends,,my special Thanx to Apple and Madam JEANE,,,,,SANSNIKA AND MARIA bravo keep it up

58humphreym · DUBAI, EMIRATE OF DUBAI · 2026-08-14

Very bad experience

2.0

Receptionists at the hotel didn’t let us to check in after showing the original receipt. We have given our legal EID and still they pretend that we impersonate someone else. My wife’s email address is under her EID. We ain’t lying and we are traveling to most of the hotels in UAE under the same name and we didn’t face this issue. I told them to call a manager yet nobody seems to be appeared, I feel that this hotel is looting money from guests and the travel agent has already been paid to the hotel. We left your hotel after wasting 3 hours staying in the lobby and We booked another hotel. We will never come to this hotel never ever.

465deneshb · ABU DHABI, EMIRATE OF ABU DHABI · 2026-08-10

Bad Experiance

4.0

The property enjoys an excellent location, with convenient access to almost everything, and its overall design is impressive. However, the housekeeping team appeared to lack adequate training and hospitality experience. Guest parking is also insufficient, with too few spaces available. While two reception team members were genuinely friendly and welcoming, the overall service experience was inconsistent. The security staff’s approach felt unnecessarily rigid and would benefit from further hospitality-focused training, particularly in guest interaction and service etiquette. The amenities shown in the attached photo were only provided after I specifically requested them. With stronger staff training, improved service standards, and better parking arrangements, this property could offer a significantly better guest experience.

H2H505 · DUBAI, EMIRATE OF DUBAI · 2026-07-15

Clean hotel for a good price but food is not good

6.0

Nice hotel, good price but food is not good all is very spicy and they dont know how to cook a ribeye. Second is okay but you could except a little better one.

torbenk753 · 2026-07-03

Is my favorite place in Al barsha

10.0

Thanks to Ahmed for night manager the really good service. Also to Shakir for his honesty and good service. Rupesh for a excellent honesty.

albertoaM7491MB · 2026-07-02

Good to know

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

A deposit may be required at the property.

Pets

Pets not allowed

Children and extra beds

No rollaway/extra beds available

Pets

Service animals not allowed

Noise policy

Noise-free rooms not guaranteed

General

Professional property host/manager