Papillon Paradis Higashi-Shinjuku

Très bonne situation géographique et appartement confortable. Très bonne communication avec l'hôte.

9.0

Hébergement proche de tout pour visiter Tokyo. Proches du métro, de restaurants et supérettes. Superficie et équipement très bien pour une famille de 5 personnes.

− Il faudrait mettre des rideaux occultants (chambre et salon) pour éviter de se faire réveiller par la lumière du jour. Le jour se lève tôt au Japon au mois de Juillet.

Large cockroaches in the room

1.0

Location

− Very disappointing experience. We booked this accommodation from July 22 to July 25, but we had to leave on July 23 because the room was not acceptable for staying. We arrived late at night and immediately found three large cockroaches in the room. We have photo and video evidence of the insects. This was a serious hygiene issue and completely unacceptable, especially for a family with children. Our children were very scared, and we could not stay in such conditions. We informed the property and left the room the next day. Unfortunately, despite the fact that we could not use the remaining two nights due to this problem, the property refused to refund the unused part of our stay. I strongly do not recommend this accommodation. Guests should be aware that there may be serious cleanliness and hygiene issues, and the property does not take responsibility when problems occur.

Guest review

10.0

Ubicación y espacio

Great stay - food options close by

9.0

I booked this for a laugh (in a good way) I think we spent a good hour finding all the weird and wonderful things and it was a talking point for our 3 night stay.

− Just FYI the lift takes forever and closes on you even if you're holding it for your parents who walk slow, it wasn't the easiest to find but it was pouring rain so we were on edge lol. The only thing I would say is and its not bad at all its just because we also own a motel, you don't need such a big table, one of those is enough as it was hard to get around the kitchen when we're all sitting down. A door or something where you can't see up those stairs to the bathroom, it was awkward showering with your dad right there. A mirror would be great up stairs, I have a thing for hair while eating.. and i had to brush my hair out of the kitchen area, as I said not bad just things I would change. Honestly it was the highlight of our 2 week trip

It was fine but for the money we paid, I think one can do better.

7.0

The location and space inside the apartment.

− Showers were tiny, pillows were uncomfortable and we killed 3 cockroaches during our stay.