Penthouse Apartment
Sleeps 14 · 140 m² · Extra-large double bed (Super-king size), Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
- Kitchen
Hellenhost - Gran Vía
14 Calle de Silva, Madrid, ES
9.2 guest rating· 136 reviews
About this hotel
Sustainable Luxury in the Heart of Madrid
Soundproof Rooms for Ultimate Relaxation
Experience tranquility in our soundproof rooms, ensuring a peaceful stay amidst the vibrant city center. Enjoy complimentary WiFi and the convenience of private parking during your visit.
Fully Equipped Apartments for a Home Away from Home
Our units feature air conditioning, a fully equipped kitchen, and a cozy seating area. Relax with a movie on the flat-screen TV or unwind in the walk-in shower with complimentary toiletries provided. Families will appreciate the spacious family rooms and thoughtful amenities.
Family-Friendly Amenities and Nearby Attractions
For families traveling with children, we offer outdoor play equipment and proximity to dining options. Explore nearby attractions such as Gran Via, Plaza de España Metro Station, and more, all within reach from Hellenhost - Gran Vía.
Book your stay now and indulge in the perfect blend of comfort and convenience at Hellenhost - Gran Vía.
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Rooms & rates
Loft
Sleeps 6 · 80 m² · Sofa bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
- Kitchen
Apartment
Sleeps 12 · 109 m² · Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Additional bathroom
- Kitchenette
Deluxe Apartment
Sleeps 12 · 105 m² · Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
- Kitchen
Amenities
- Free WiFi
- Accessible parking
- Private parking
- Breakfast takeaway containers
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- Tour desk
- Mobile app for room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Allergy-free room
Show all 54 amenities
- Board games/puzzles
- Cashless payment available
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Face masks for guests available
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key access
- Kids' outdoor play equipment
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Pub crawls
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Stand-up comedy
- Strollers
- Thermometers for guests provided by property
- Tour/class on local culture
- Wine/champagne
Location
14 Calle de Silva, Madrid, ES
- Check-in
- from 04:00 PM to 09:00 PM
- Check-out
- until 11:00 AM
What guests say9.2136 reviews
+ Great location+ Friendly service+ Clean and spacious rooms− Dishwasher not working− Limited cooking amenities
Cleanliness8.9
Service9.7
Location10.0
Room Quality9.2
Amenities8.7
Value for Money8.9
Lugar perfecto para familias y ubicación excelente
10.0La ubicación excelente y el tamaño del apto
− Todo estuvo perfecto
Guest review
10.0הכל היה מעולה, מההזמנה והתקשורת עד ההגעה, ולאורך כל השהות. ממליץ בחום!
Großes Apartment in Top-Lage mit kleineren Schwächen
7.0Sehr große und geräumige Unterkunft mit einer hervorragenden Lage direkt im Stadtzentrum. Viele Sehenswürdigkeiten, Restaurants und Geschäfte sind bequem zu Fuß erreichbar. Die Gastgeberin Hellen war sehr freundlich und bemüht, unseren Aufenthalt angenehm zu gestalten.
− Die Dachschräge in einem der Zimmer ist sehr niedrig und dadurch etwas unpraktisch. Die Badezimmer sind recht klein. Außerdem hatte die Klimaanlage einen unangenehmen Geruch. Die Kommunikation war teilweise etwas schwierig, da Hellen nicht immer erreichbar war. Uns fehlten beispielsweise zwei Handtücher, auf unsere Nachricht vom Samstag erhielten wir jedoch erst am nächsten Tag eine Antwort. Für eine Unterkunft, die für bis zu 10 Personen ausgelegt ist, waren außerdem etwas wenig Sitzmöglichkeiten vorhanden (ca. 6 Stühle und eine Couch).
Excelente opción, MARAVILLOSA UBICACIÓN!! Hermoso lugar!!
10.0Como nos recibió la dueña Hellen sumamente cordial y la posibilidad de dejar las maletas guardadas excelente opción!!
− Nada que sugerir
Guest review
10.0Die Unterkunft ist sehr zentral. Ausserdem ist die Ausstattung sehr gut & das Apartment sehr gross. Die Gastgeberin war sehr flexibel & lieb zu uns. Wir konnten sie stets erreichen bei Fragen & sie kam uns immer entgegen, wo möglich. Einfach wunderbar😍
Good to know
Please note that there is a EUR 35 charge for late check-in starting from 21:00.
Please note that the damage deposit applies to the Apartment, Deluxe Apartment, Penthouse Apartment and the Loft.
Luggage storage available onsite. Extra fee apply starting from 40 EUR, depending on number of pieces of luggage and durationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Parking
Private parking is possible on site (reservation is needed) and costs EUR 35 per day.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 30 per person per stay when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are allowed. Charges may be applicable.