Regalo shibaura 801

Don’t book Cambodia WhatsApp dirty apartment

4.0

− Well what was a massive disappointment was that we came into the property and it wasn’t cleaned. We reported it and sent photos and they acknowledged it was not good based on the photos but then said I can only deal with the Cambodia WhatsApp line and they basically sent photos of the apartment clean from four days prior however not all of the areas. They then said sorry it was cleaned you must have slept in the bed, put rubbish in the bins, marked the table, put hairs in the other bed in the 10 mins after your arrival because “our records show it was cleaned four days prior”. So they didn’t believe my photos that they requested as evidence. And why did you stay there do you ask? Well I had a 2 and 3 year of after two flights and I was supposed to bring 7 bags and them at 9 at night around to find another place. No I had to wash the towels and bed linen of course. They offered to send a cleaner second last day which was hardly worth it as I already cleaned but they rejected a partial refund. So whilst responsive they had confirmation bias. The apartment was dirty and they could have dealt with it sooner but dragged their feet and then said I did it. So no I wouldn’t go again. It was shameful considering Japanese culture on cleanliness.food left in the fridge. Some of these items in isolation would not be too bad if missed however it was clear someone was there and they refused to acknowledge.

Guest review

10.0

Lugar limpio

− El edificio se movía cada cierto tiempo, como si temblara

Guest review

6.0

− チェックイン時間の表記にズレがあったのと、鍵の管理方法が緩い気がする

801 Regalo in Shibaura great value

10.0

The location is great and the apartment is perfectly laid out for vacationing family. 3 Independence zone based AC systems. FamilyMart, Aeon, 7/11 very close. Make sure to visit the large grocery store (with KFC inside) directly across the bridge from the nearby 7/11. Shibaura Futo train station very close allows you to easily get to everything. Popular Daiba (Diver City) it's just two stops away on the U train line. Go further down on that same line for popular Joyopolis and Toyosu Market. Head back to Shimbashi and you can access everything else from there (Shinjuku, Shibuya, all the other big train lines). As a bonus if you're traveling with multiple families the same complex has another identical unit at 501 Regalo aka "sleeplab the stay shibaura". You have to search for them on Google 501 or 801 Regalo. Very good stay 10 out of 10 for everything and great value. Exactly as you see in the pictures. There's also 3 .LUUP parking spaces for rental bikes and scooters so you can rent wherever and return right outside the apartment.

Great stay! Thanks for everything!

10.0

Location was perfect for the plans we had in Tokyo and the staff were very prompt to reply to our messages and helpful!

− Nothing to complain about everything was great

Exceptional

10.0