Grand Piano & Shinjuku 5min walk from station

Plenty of room for our family of five.

7.0

Nice and spacious.

− I wish it had been more clear about all the stairs in front and the challenges for taxis to get all the way to the location. I have some mobility challenges that made both of these difficult.

Excellent experience

9.0

Location so much room value for money beds are comfortable spacious actually you need to see it to believe it. Very good value for money.

− I checked out the reviews before I got there. I was a little bit worried once I opened the door and done a tour around. I was so surprised. Location is awesome speechless with the size of the property. As the owner of the clothing company 12 gage clothing, I will be back

Ideal for a short stay in shinjuku

10.0

Great location

− Great entertainment room downstairs

Guest review

2.0

The only thing good about the place was the toilet. It does look good in pictures, however dont judge a book by its cover.

− Firstly I am a South African, I booked my flights and accommodation before the war could begin, I booked it flying via emirates via Dubai. I paid upfront and advance for the accommodation, when the war began, it was still weeks before my stay. So I contacted the Host, asking to cancel due to safety concerns flying via Dubai. My request was completely rejected with no negotiation what so ever. Leaving me with no choice but to continue with the trip. Upon arrival at the apartment, the place is a 4 bed room apartment which sleeps 8 people, it only has a single shower. This makes no sense, as you on holiday. Imagining waiting for 8 people to have a shower in a single bath before you can even start your day is an utter waste of time. The aircons do not function, its not English friendly, so if you English speaking its difficult to understand certain things. The fridge does not close properly and theres a constant beeping noise that will come from it. You can push it closed and after time it will start to beep again. At night, theres many sounds coming from the ceiling, from all over the house, from the aircons, so you dont have a peaceful sleep. The pillows are also terrible. I did complain to the host about my challenges, and her response was i must close the fridge single door at a time as if I dont know how to close a fridge which was an even bigger joke. The host did not allow any later check out, and messaged me timelessly to be out by 11am. My flight is at 10pm at night. The host had a the next guest at 4PM. We had 10 bags still, atleast we could have left our bags there for slightly longer, which the host completely refused. The host was not very accommodating. The accommodation is very over priced.

Fabulous apartment very spacious

8.0

Brilliant location with everything on doorstep

− One bedroom had noisy aircon