Hills Komagome

疲れました。

2.0

静かなところでした。

− 鍵が開かず部屋に入るまでかなりの時間を要しました。 疲れてやっとホテルに着いたとホッとしたのもつかの間メールできた部屋と違いスタッフの方もその部屋と思いこんで何度も事情を話すもなかなか伝わらず最終的には部屋が違ったと…… とても疲れた上につかれました。 こんなことになったにもかかわらず何日か後にごめんなさいメールがきたのみ。 その後の連絡もなく不愉快極まりない対応でした。 ホテルの立地は悪くはなかったので残念でなりませんでした。

Pictures don’t represent this vacation residence disaster.

1.0

Nothing

− I left at 7:00am the morning following my late night check in. This is what I sent the owner that day on 8/23…”Very cramped quarters for 4 people. Two of us were bitten by some type of insect. Distance too far airport by taxi and train station too far to walk with luggage. Not ideal for tourist. Would appreciate a partial refund.” In addition, the sheets smelled, the sofa bed did not pull out, and sloped toward the floor making anyone on it slide to the floor. The dark hallway climb at night with luggage was ridiculous for seniors citizens. Definitely not recommended for a vacation.

Good

10.0

The place was small but comfortable

− It was perfect

Very good

8.0

Clean,

− We were expecting a 2 bedroom apt, but it was a 1 bdrm, with an extra bed in the nonrivate living room. Unfortunately, that did not work for us.

Bad

1.0

Passable

5.0

Big space good for lots of people. 3 bedrooms with total of 4 queen sized beds. Washing machine and kitchenette with fridge. Very easy checking in process Apartment was cleaned despite old furniture Extra towels were supplied as requested Plenty of toiletries were available so you don't need to grab your own AC units in each bedroom and living room.

− Old building, strong smell almost moldy due to excessive wood fixtures although it was clean. We burned incense daily to get rid of the smell. No elevator and it was on the second floor with the stairs being quite high. The apartment was also 2 stories with the same incredibly high steps. Furniture looked really old Mattresses were quite old so the springs were quite painful, and luckily there were extra duvets that we used as padding